Thursday 15 August 2013

Blackberry Calendar is not in Sync with Outlook Calendar

Problem Description: 

Blackberry user is facing the issue where his blackberry device calendar information is not synchronizing with Outlook calendar.

Resolution:
 
Check the below settings
  • Go to Calendar folder
  • Click Options
  • Click Calendar Options
  • Calendars: Desktop
  • Click on Desktop -> Appt Color -> Wireless Sync -> Yes
  • If the option is already Yes
Run the RSET command

Go to Calendar (don't highlight anything) options -> General Options -> then type RSET and it will pop up with a box then click YES then it will delete the calendar folder and download a new one from server and it is populated in 20 minutes.


Send Option is missing when Blackberry device is connected to Desktop Manager

Problem Description: 

Send option is missing when user tries to reply or create new messages from Blackberry device, when the device is synced through Desktop Manager.

However able to perform the forward operation on Blackberry device.

Resolution:
  • Delete the service book Desktop [CMIME] on Blackberry device and resend the service book from BAS Console.
  • User will be able to see the send option when the device is not connected to desktop manager. Again when Blackberry gets connected to Desktop Manager, Send Option goes missing.
  • Run a repair of the Desktop Manager, perform a clean Un-installation of Desktop Manager, Restart the desktop and Re-install.
  • Connect the Blackberry device to Device Manager and generate new encryption key under E-mail settings.

Tuesday 13 August 2013

Exchange 2010 SP3 Rollup 2 & SP2 RU7

Yesterday the Exchange Team released Rollup 2 for Exchange Server 2010 Service Pack 3 (KB2866475). This update raises Exchange 2010 version number to 14.3.158.1.

Here’s a list of fixes contained in this Rollup:
    • 2837926 Error message when you try to activate a passive copy of an Exchange Server 2010 SP3 database: “File check failed”
    • 2841150 Cannot change a distribution group that contains more than 1,800 members by using ECP in OWA in an Exchange Server 2010 environment
    • 2851419 Slow performance in some databases after Exchange Server 2010 is running continuously for at least 23 days
    • 2853899 Only the first page of an S/MIME signed or encrypted message is printed by using OWA in an Exchange Server 2010 environment
    • 2854564 Messaging Records Management 2.0 policy can’t be applied in an Exchange Server 2010 environment
    • 2855083 Public Folder contents are not replicated successfully from Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010
    • 2859596 Event ID 4999 when you use a disclaimer transport rule in an environment that has Update Rollup 1 for Exchange Server 2010 SP3 installed
    • 2860037 iOS devices cannot synchronize mailboxes in an Exchange Server 2010 environment
    • 2861118 W3wp.exe process for the MSExchangeSyncAppPool application pool crashes in an Exchange Server 2010 SP2 or SP3 environment
    • 2863310 You cannot send an RTF email message that contains an embedded picture to an external recipient in an Exchange Server 2010 SP3 environment
    • 2863473 Users cannot access Outlook mailboxes that connect to a Client Access server array in an Exchange Server 2010 environment
    • 2866913 Outlook prompts to send a response to an additional update even though the response request is disabled in an Exchange Server 2010 environment
    • 2870028 EdgeTransport.exe crashes when an email message without a sender address is sent to an Exchange Server 2010 Hub Transport server
    • 2871758 EdgeTransport.exe process consumes excessive CPU resources on an Exchange Server 2010 Edge Transport server
    • 2873477 All messages are stamped by MRM if a deletion tag in a retention policy is configured in an Exchange Server 2010 environment
In addition to these fixes, this Rollup also includes a fix for the security issue described in Microsoft Security Bulletin MS13-061.
Notes:
  • As of Service Pack 2 Rollup 4, its no longer required to disable/re-enable ForeFront Protection for Exchange using the fscutility to be able to install the Rollup properly. However, if you want to remain in control, you can disable ForeFront before installing the Rollup using fscutility /disable and re-enable it afterwards using fscutility /enable;
  • If you want to speed up the update process for systems without internet access, you can follow the procedure described here to disable publisher’s certificate revocation checking;
  • If you got a DAG and want to properly update the DAG members, check the instructions here;
  • Rollups are cumulative, i.e. they contain fixes released in earlier update Rollups for the same product level (RTM, SP). This means you don’t need to install previous Rollups during a fresh installation but can start with the latest Rollup package.
As with any Hotfix, Rollup or Service Pack, I’d recommend to thoroughly test this rollup in a test and acceptance environment first, prior to implementing it in production.
You can download Exchange 2010 SP3 Rollup 2 here.

Exchange 2010 SP2
For those still on Exchange 2010 SP2, Microsoft released Exchange 2010 SP2 Rollup 7. This Rollup only includes the MS13-061 security fix and raises Exchange 2010 SP2′s version number to 14.2.375.0, can be downloaded here; the related KB article is KB2874216.