Blackberry Calendar is not in Sync with Outlook Calendar

Problem Description: 

Blackberry user is facing the issue where his blackberry device calendar information is not synchronizing with Outlook calendar.

Resolution:

 

Check the below settings

• Go to Calendar folder
• Click Options
• Click Calendar Options
• Calendars: Desktop
• Click on Desktop -> Appt Color -> Wireless Sync -> Yes
• If the option is already Yes

Run the RSET command

Go to Calendar (don't highlight anything) options -> General Options -> then type RSET and it will pop up with a box then click YES then it will delete the calendar folder and download a new one from server and it is populated in 20 minutes.