Saturday 2 November 2013

Lync Monitoring Server Error cannot impersonate user for data source

After i got access to Lync Infrastructure, i tried to access the monitoring reports dashboard by clicking 1-MonitoringServer-3 from Lync Control Panel





I received the below error




To fix the issue, i have verified the settings in CDRDB and QMSDB for credentials stored securely in the report server and found it is having another administrator details who left the organization. I have provided my user account details and clicked apply.

In order to modify the settings for those data sources we should access the reports configuration as below
http://monitoringServeFQDN/reports

After the modification of user details and credentials stored securely in the report server, i am able to successfully open the Dashboard of Monitoring Server Reports.




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