Issue Description:
When User had P2P/Conference
call and when other share their applications/desktop, the user is unable to
view.
Check in Event Viewer:
When issue occurs, in the
event viewer you will see the event ID 301 in Microsoft Office Alerts
Resolution:
1
Take a backup of
the registry (Export Range: All)
2 Check below locations for CLSID {00000000-0000-0000-0000-000000000000}
HKEY_LocalMachine\SOFTWARE\Wow6432Node\Microsoft\Internet
Explorer\ActiveX Compatibility\{00000000-0000-0000-0000-000000000000}
HKEY_LocalMachine\SOFTWARE\Microsoft\Internet
Explorer\ActiveX Compatibility\{00000000-0000-0000-0000-000000000000}
3
If you find this
CLSID {00000000-0000-0000-0000-000000000000} in the above locations,
then delete the registry keys.
This will fix the application
sharing issue.
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