From system logs, if you find below event id 26 multiple times
Application popup: BBConvert.exe - System Error : The program
can't start because WMVCore.DLL is missing from your computer. Try reinstalling
the program to fix this problem.
To fix the issue, you need to re-install the package
For Windows Server 2008 R2 SP1, the package recommended by
Microsoft is the same except for a different version number:
dism.exe /online /norestart /add-package
/packagepath:"%windir%\servicing\Packages\Microsoft-Windows-Media-Format-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.mum"
/ignorecheck
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