Thursday, 25 April 2013

Planned GFE NOC Maintenance on April 27


Good Technology will be undertaking planned Maintenance to its NOC (Network Operations Center) on Saturday April 27, 2013 from 10 PM PT to
11:30 PM PT.  


START TIME:           

Saturday April 27, 2013 – 10:00 PM PT                         
Sunday April 28, 2013 – 5:00 AM GMT

END TIME:             

Saturday April 27, 2013 – 11:30 PM PT
Sunday April 28, 2013 – 6:30 AM GMT

SYSTEM AFFECTED:      
All services of Good for Enterprise (GFE)

CUSTOMER IMPACT:      
Message flow to devices will be interrupted for approximately 30 minutes, then resume normal operations without further user action.

Tuesday, 19 March 2013

Post Upgrade Issue from BES 5.0 SP3 to SP4

Recently I have upgraded the BES for Exchange Environment from 5.0 SP3 MR8 to BES 5.0 SP4 MR2

Post upgrade I have found the user creation is not happening in the normal way (adding the user to Blackberry Administration Web Console). However i can accomplish this task
by adding the user from Company Directory.

I know I didn’t enable LDAP for address lookups on the BES. I checked the MAGT log and saw the LDAP search was enabled


[41120] (03/18 00:00:00.587):{0x2EEC} [CFG] Address Lookup is enabled
[41122] (03/18 00:00:00.587):{0x2EEC} [CFG] LDAP search is enabled, LDAP PIM search is disabled, LDAP ALP search is disabled


I was unable to add users in the BAS web console because the BES was installed in a different domain than the user objects were located and since the FQDN of the Global Catalog server were not specified in the registry key for the LDAPDomain, the MailStore Service was not able to retrieve user object information.

So the SP4 upgrade enabled LDAP Search in the registry.  There is a RIM KB describing this issue. The workarounds are to add the the FQDN of the GCs or to disable LDAP search in the registry by changing the 1 to a 0.



After either reg key change, restart the BlackBerry Controller. It would have been great if RIM outlined this change in the New Features doc for SP4.

Reference doc for resolution updated in the Blackberry Knowledge Base.

Once the change completes after the restart of Blackberry Controller Service, you need to wait for 30-45 min for the changes to take affect.



Tuesday, 26 February 2013

How to give full access permissions for multiple users on Shared Mailbox in Exchange 2010


I have created a shared mailbox with name Team1 with email address Team1@contoso.com

Below are the list of users i need to provide full access on the shared mailbox "Team1"

User1
User2
User3

I have opened a notepad and pasted the list of users mentioned above and named the notepad as test.txt

Open another notepad and copy the code mentioned below and save it as mbx.ps1


$var1 = Read-Host "Type the file name" ### example.txt as an example
$var2 = Read-Host "Type the generic mailbox name to give full access" ### e.g. examplemailbox
Get-Content $var1 | foreach { Add-MailboxPermission $var2 -User $_ -AccessRights fullaccess}

Open EMS, navigate to the path where you have kept test.txt and mbx.ps1

I have saved the two files in desktop, so i have navigated to the location in EMS and ran .\mbx.ps1

Provided the file name which contains the user list.
Provided the Shared mailbox name on which i need to provide full access permission.


Sunday, 24 February 2013

Unable to login to Blackberry Monitoring Console




The application has encountered a system error. Please report this error to the System Administrator.
Please return to the home page or log in again

The issue started suddenly where i am unable to login to the monitoring console.

The issue happened after restarting of the monitoring server.

I have verified the services on monitoring server were running up and fine.
Also i have checked on the blackberry enterprise servers on primary and stand by and found all are running fine.

I have stopped the blackberry AS on standby server and checked but still i am receiving the error.

Earlier i am using Chrome to open the monitoring console URL, now for checking i have opened the same in Internet Explorer and found i am able to login to the monitoring console successfully.

This confirms nothing wrong with the blackberry server end. Immediately i have completely closed all the tabs in chrome. I have opened the URL again the Chrome and as expected i am able to successfully login to the Blackberry Monitoring Console.

Wednesday, 13 February 2013

How to hide a distribution group in Exchange 2010

Use the below command to hide the distribution group from Global Address List in Exchange 2010

Set-DistributionGroup -Id "Distribution Group Name" -HideFromAddressListsEnabled $true

In future if you want to see the Distribution Group in Global Address List, use the below command

Set-DistributionGroup -Id "Distribution Group Name" -HideFromAddressListsEnabled $false

Exchange 2010 Sp3 Released

http://www.microsoft.com/en-us/download/details.aspx?id=36768

Tuesday, 12 February 2013

How to add a disclaimer in Exchange 2010


Open Exchange Management Console
Expand Organization Configuration -> Hub Transport -> Transport Rules
Click New Transport Rule from Action Pane (or) You can right click 

 

Fill the Name and Comment



In Conditions applying the scope for Inside the Organization

Appending disclaimer text and using a fallback action if unable to apply


Click finish to complete the process of creating a transport rule for disclaimer

I have tested the rule by sending an email from user1 to user2. It worked successfully as user2 can see the disclaimer text for the email received from user1.