Issue: Can't sign in to Skype for Business Client
Description: The server is temporarily unavailable. If the problem continues, please contact your support team.
Collected the Skype client logs and observed there no messages recorded & only trace information available in Snooper Tool.
Below is the hint which i got from the log
SockMgr: Create New connection:DestName:(domain.com)DestPort:(5061)Transport:(2)httpTunnel:(0)TLS RemotePrincipalName:(domain.com)
Destination Name should be Skype for Business Front End Server instead of sipdomain.com
This issue would appear if user types domain.com in the Manual Configuration
To fix the issue, Just change the Manual Configuration to Automatic Configuration
Checked in user client configuration and found in the internal server tab, domain.com was mentioned.
Description: The server is temporarily unavailable. If the problem continues, please contact your support team.
Collected the Skype client logs and observed there no messages recorded & only trace information available in Snooper Tool.
Below is the hint which i got from the log
SockMgr: Create New connection:DestName:(domain.com)DestPort:(5061)Transport:(2)httpTunnel:(0)TLS RemotePrincipalName:(domain.com)
Destination Name should be Skype for Business Front End Server instead of sipdomain.com
This issue would appear if user types domain.com in the Manual Configuration
To fix the issue, Just change the Manual Configuration to Automatic Configuration
Checked in user client configuration and found in the internal server tab, domain.com was mentioned.
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