Skype for Business Client Crashes

Issue: Whenever user launches Skype for Business Client it Crashes

Troubleshooting steps to fix the issue:

I checked at below location and found only Tracing folder (no CEIP & Sip folder available)

C:\Users\NTID\appdata\Local\Microsoft\Office\15.0\Lync

Then checked for Application events in Event viewer in user machine and found Event ID 1000

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Faulting application name: lync.exe, version: 15.0.4753.1000, time stamp: 0x55ca7b6a

Faulting module name: ftwrap.ax, version: 1.0.0.0, time stamp: 0x4cdbad93

Exception code: 0xc0000005

Fault offset: 0x00018b05

Faulting process id: 0x530

Faulting application start time: 0x01d121edcdf14121

Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\lync.exe

Faulting module path: C:\Program Files (x86)\MMEDIA\VP-EYE Camera66\ftwrap.ax

Report Id: 0dfe7085-8de1-11e5-b77b-00a0c6000000

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Asked user to remove the application (VP-EYE Camera66) software & user un-installed the software.

Then user launched the Skype for Business Client and you know what this time it didn't crash.

It was running normally :)