Migration of Blackberry users from domino to Exchange

This article describes the main steps for migrating BlackBerry smartphone user accounts from a BlackBerry Enterprise Server in one mail platform environment (IBM Lotus Domino, Novell GroupWise, or Microsoft Exchange) to a BlackBerry Enterprise Server running on a different mail platform.  The process outlined in this article accomplishes this scenario by using the BlackBerry Enterprise Server migration kit. The kit includes a permanent Server Routing Protocol (SRP) Identifier and an Authentication Key that replace the existing SRP Identifier and Authentication Key already in use.  An SRP Identifier can be used on a BlackBerry Enterprise Server for any mail platform.

The BlackBerry Enterprise Server migration kit will also allow the client access licenses (CALs) from the current BlackBerry Enterprise Server to be used on the new BlackBerry Enterprise Server during the migration of BlackBerry smartphone users.


Complete the following steps:

Install the BlackBerry Enterprise Server software for the new mail platform on a separate computer using the SRP Identifier and Authentication Key provided in the migration kit and the same CALs that are currently used in the BlackBerry Enterprise Server on the current mail platform.

Remove the BlackBerry smartphone user accounts from the BlackBerry Enterprise Server in the current mail platform environment (Domino).

Delete all data from the BlackBerry smartphones. For instructions, see knowledge base article KB02318.

Add the BlackBerry smartphone user accounts to the new BlackBerry Enterprise Server in the new mail environment (Exchange)